Q & A Knowledge Base

Knowledge Base

1. Welcome
The Knowledge Base Twilight Tech CMS module will allow you to launch create a knowledge center/forum where your users will be able to share information, best practices, etc. This module was based on the Quora App.

It allows users to post questions and to classify them using tags. Any other user can post replies to questions presented to the community.

2. setup
When you choose this model please follow the steps below in order to properly configure
your module.
a. Defining TAGS
The first step is to decide which tags you want to allow your users to select from (figure 2.A.1).
This should be related to the product or service being offered. When posting a question, each
a user can select up to 3 tags.

Figure 2.A.1 – Topic tags

Topic tags

Figure 2.A.1 – Adding a Tag

Adding a Tag


All the questions and answers placed on the App user interface are accessible through the editor (figure
3.1). Should you need to deactivate an inappropriate question or answer, this can be done through this
interface by pressing on the Action button.

Figure 3.1 – Questions & Answers

Questions & Answers


Figure 3.2 – Deactivating a Question or Reply

Deactivating a Question or Reply


4. User Frontend Interface
Below you can find the user frontend interface screens.





Keeping ahead of COVID-19 STAY HOME

To our dear costumers, The COVID-19 coronavirus outbreak is top-of-mind right now, and we wanted to share a further update about how we’re taking action at our branches to limit the spread of the virus. We will be completely closing our branches but we’re still able to support our costumers through our emails account by our support team. We know this is a disruptive and tough time and our goal is to continue to serve our costumers across the world in the most responsible manner possible. For that about the payments due from March-15th-2020 will be postponed to those who are unable to pay via an online platform (Paypal or Stripe), bank transfer, Western Union or cash payment without any interest fee until the customer get a way to make a payment for their services that uses through Twilight Tech Inc., including projects that are pending or that will be Termination due to violation of the Terms and Conditions of Twilight Tech Inc., because we care of the continuity of your business and keeping your data safely in our servers. We are monitoring developments closely and are following the guidance of public health authorities. Twilight Tech Inc.